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Small Business America
Small Business, the heart of the economy
The U.S Small Business Administration (SBA) Advocacy office calls small businesses the “heart of the American economy”. Small businesses in the U.S provide employment to a large number of people and in many sectors where services would not otherwise be available.
A Challenging Game
Even as big corporations make the news headlines, small businesses contribute to the economy in many ways. In a recessionary economy, while many employees will find themselves losing jobs, there will also be many who look at it as an opportunity to start a business. However, the failure rate for most new businesses is high, and SBA data shows that half of all small businesses with employees go down within 4 years of starting up.
Winning over Customers is half the game!
No doubt, small businesses face many different challenges including regulatory pressures and intense competition from larger players. Yet, businesses with a very strong base of loyal customers find it easier to weather adverse conditions. Regardless of size, delighted customers hold the key to sustainability.
The One-To-Many Customer Service Model: Leverage Your Time and Experience
If you run an online ecommerce store watch this video and find out how to boost sales while lowering your cost by simply running your business more efficiently.
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Convert Website Visitors Into Leads, Build Trust Through Online Customer Service And Then Convert Them Into Sales… All Automatically!
Have you ever asked yourself how does your current sales funnel interact with your prospects? If it’s like most sales funnels out there it is simply a process of pushing information about your company, product or service to your market. The problem with this approach is that online consumers are demanding more these days. They […]
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Increase Online Sales –Put Your Best Face Forward With Outstanding Online Customer Service
It always surprises me that online customer service is often times the afterthought of many businesses, Something they to throw in at the last minute to cut down on customer complaints, returns and bad PR. But if you want to increase your sales, you need to look at the main ingredients that make up a […]
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Generating Qualified Leads and Sales Through Your Online Customer Service
Did you know that great customer service is actually an essential part of any good sales funnel? It can actually convert cold traffic into qualified leads and buyers, faster than even a carefully scripted sales message can. Why? Because before anyone subscribes, buys, or signs up for your product or service they need some basic […]
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