< Back
Small Businesses And The Limited Access To Funding
How do Small Businesses start up?
Where do you think most American small businesses find the money to start up and keep themselves going till the profits start flowing in? You may be surprised to hear this – U.S. Census Bureau findings reveal that the majority of small businesses are financed by the owner or with some help from friends and family.
Few have any kind of access to any sort of institutional funding.
Financial Challenges and the price of growth
Maintaining finances professionally and obtaining credit from financial institutions at short notice are huge challenges for small business owners. Many small business owners hesitate to scale up their businesses for fear of being unable to manage production or cash-flow on a significantly larger scale. Small businesses without access to bank overdrafts are particularly worried about cash flow.
How does it impact the customer?
When it comes to the customer service function, many small business owners are reluctant to assign a larger team to it, since staff costs are among the highest costs for a small business. As the business grows, they find it more and more difficult to meet customer needs when it comes to instant service.
This is where smart query technology ensures that owners do not have to constantly add on more staff as the volume of queries grows.
The One-To-Many Customer Service Model: Leverage Your Time and Experience
If you run an online ecommerce store watch this video and find out how to boost sales while lowering your cost by simply running your business more efficiently.
[Read on...]
Convert Website Visitors Into Leads, Build Trust Through Online Customer Service And Then Convert Them Into Sales… All Automatically!
Have you ever asked yourself how does your current sales funnel interact with your prospects? If it’s like most sales funnels out there it is simply a process of pushing information about your company, product or service to your market. The problem with this approach is that online consumers are demanding more these days. They […]
[Read on...]
Increase Online Sales –Put Your Best Face Forward With Outstanding Online Customer Service
It always surprises me that online customer service is often times the afterthought of many businesses, Something they to throw in at the last minute to cut down on customer complaints, returns and bad PR. But if you want to increase your sales, you need to look at the main ingredients that make up a […]
[Read on...]
Generating Qualified Leads and Sales Through Your Online Customer Service
Did you know that great customer service is actually an essential part of any good sales funnel? It can actually convert cold traffic into qualified leads and buyers, faster than even a carefully scripted sales message can. Why? Because before anyone subscribes, buys, or signs up for your product or service they need some basic […]
[Read on...]
