The Buzz

If you run an online ecommerce store watch this video and find out how to boost sales while lowering your cost by simply running your business more efficiently.

Have you ever asked yourself how does your current sales funnel interact with your prospects? If it’s like most sales funnels out there it is simply a process of pushing information about your company, product or service to your market. The problem with this approach is that online consumers are demanding more these days. They […]

It always surprises me that online customer service is often times the afterthought of many businesses, Something they to throw in at the last minute to cut down on customer complaints, returns and bad PR. But if you want to increase your sales, you need to look at the main ingredients that make up a […]

Did you know that great customer service is actually an essential part of any good sales funnel? It can actually convert cold traffic into qualified leads and buyers, faster than even a carefully scripted sales message can. Why? Because before anyone subscribes, buys, or signs up for your product or service they need some basic […]

We’re excited to announce our ResponseQue/ Zapier.com integration! Zapier.com is a powerful click and drag tool for small businesses helping them connect common apps, systems, platforms and networks together in a matter of minutes without knowing a lick of coding. Zapier’s simple approach to traditionally complex and highly technical integrations is what makes ResponseQue and […]

Customer service is about connecting with your customers, engaging them and building trust. Great customer service not only helps you close more sales… it inspires your customers to share your brand with others.

Have you ever had to answer the same or similar questions about your products or service… more than once? Of course you have. These are your frequently asked questions and together with junk/ spam messages your company receives this can add up to a good chunk of your time spent “providing customer service”. Here’s a […]

ResponseQue is Customer Service on Autopilot! Add live support to your website in minutes, completely eliminate spam and junk messages, and accurately automate the responses of up to 81% of your incoming questions! Giving your website visitors what they want… the option to easily contact you through your company website or web store dramatically improves […]

In today’s web driven society, business owners know that having a web site and staying active on social media are two vital marketing tactics. What they tend to forget is that this is only half of the equation. Consumers believe everything should be available to them at the click of a button, and that includes […]

Just came across this email marketing software which I absolutely love. If you’re looking for an affordable email autoresponder software for your business you owe it to yourself to check them out. They host everything on dedicated servers so you have a higher open rate to your emails compared to other popular autoresponder software’s out […]

Every company is in business to serve people at the end of the day. But almost companies have a common frustration with their customers. Customers have questions all the time and the majority of them being the same types of questions (Frequently Asked Questions). The frustrating thing about FAQs is that you need to answer […]

Quite a few people ask me what is the difference between email and ResponseQue and does one replace the other. This is a great question and I want to take a moment to set the record straight. First off, ResponseQue is a customer service solution for your company website. It functions completely different then email […]